Travel professional support

Commission Assistance

If a qualifying completed reservation is missing from your agency's commission records, submit one complete request below so our team can locate and review the booking.

Eligible requestsCompleted reservations
Submission ruleOne reservation per form
Response contactProfessional agency email
Florida Magical Tours travel partners

Help us locate the reservation accurately.

A complete request allows the team to compare the reservation, completed transportation and available agency attribution without repeatedly asking for missing information.

Check with the agency or host agency first.

The commission may already appear in the agency's internal payment records or may be scheduled through the host agency. Confirm that it is actually missing before submitting this form.

01

When to use this form

Use Commission Assistance when transportation has been completed and a qualifying reservation cannot be located in the appropriate agency commission records.

Do not use this form for a future reservation, a canceled reservation, general booking assistance or agency registration.

02

Before submitting a request

  • Confirm that the transportation service has been completed.
  • Check the travel agency's records and contact the host agency when applicable.
  • Locate the original Florida Magical Tours reservation confirmation.
  • Confirm the reservation number, service date and passenger name exactly as booked.

Avoid duplicate requests

Submit one form for each reservation requiring review. Repeated submissions for the same reservation may delay identification and follow-up.

03

Information required for review

Enter each item exactly as it appeared on the reservation or agency record.

ReservationConfirmation number
TransportationCompleted service date
PassengerFirst and last name
AdvisorFull professional name
ContactProfessional agency email
AgencyAgency and host name
04

What happens after submission

Commission assistance requests are reviewed at the end of each month. The submitted information is compared with the original reservation, completed transportation record and available advisor or agency attribution.

If the review confirms that an eligible commission was missing, it will be included in the next monthly commission batch. Any request for clarification will be sent to the professional email address entered on the form.

Submission begins a review

Submitting the form does not by itself confirm eligibility or guarantee payment. Eligibility depends on the completed reservation and the applicable travel-partner program requirements.

05

Commission assistance form

Complete the form once for each reservation requiring review. Verify every entry before selecting Submit.

Commission Assistance RequestRequired fields are marked *
06

Prevent future attribution delays

For future reservations, follow the Travel Agent Booking Guide. Use the traveling passenger's information in the passenger fields and enter the advisor and agency details in Additional Comments.

If the agency has never registered with Florida Magical Tours, complete Agency Registration before relying on future reservation attribution.

Make the next reservation easier to track.

Use the advisor booking guide and confirm that the agency is registered.