Book for your client.
Connect it to your agency.
Use the standard online reservation form as a guest. Enter the traveling passenger's information, then identify yourself and your agency in Additional Comments.
as a guest
contact information
Additional Comments
review and confirmation
Have the complete itinerary
ready before submission.
The information below determines the available vehicle, operating plan and final confirmation. Collect it once so the booking can be reviewed without unnecessary follow-up.
Travel itinerary
Pickup date, time, complete pickup address and destination.
Party and luggage
Total travelers, suitcase sizes, strollers and oversized items.
Flight information
Airline, flight number and every inbound flight used by the arriving party.
Special requests
Child seats, grocery stops, mobility items or other confirmed needs.
Three booking steps.
One important distinction.
The client is the traveling passenger, so most fields must contain the client's information. Your advisor and agency details belong in Additional Comments.
Enter the ride information
Select the service type, pickup date and time, pickup and destination locations, total passengers and requested child seats. For an inbound airport pickup, enter the scheduled flight arrival time as the pickup time.
Airport booking note
Inbound flights are tracked. Outbound flights are not. Review current airport scheduling guidance before selecting a return pickup time.

Select the appropriate vehicle
Choose the vehicle based on both passengers and cargo. The maximum passenger number does not guarantee that every suitcase, stroller or oversized item will fit. Use the Fleet page whenever capacity is uncertain.
Do not estimate cargo loosely
Count large and medium suitcases, carry-ons, strollers, mobility items, golf bags and equipment. Select a larger vehicle when the complete load is near the published limit.

Continue as Guest and enter final details
Use the lead passenger's name, mobile phone number and email in the passenger fields. The mobile number must belong to someone traveling and available at pickup. Enter the payment information required to submit the request.
Required advisor step
In Additional Comments, enter your full name, travel agency, host agency when applicable, advisor mobile number and professional email address. This information is used to associate the reservation with the agency.

Make the agency connection clear.
Keep the entry short and complete. The exact details matter more than a long explanation. Do not replace the client's contact information with the advisor's information in the passenger fields.
Travel Agency: Example Travel Co.
Host Agency: Example Host Network
Advisor Mobile: 407-555-0123
Advisor Email: jordan@exampletravel.com
Client request: One forward-facing child seat.
Final review.
Prevent the common booking errors.
Verify these three areas before submitting the request. Corrections after submission can delay confirmation or interfere with flight tracking and agency attribution.
Passenger contact
Confirm that the primary mobile number belongs to the lead passenger who will be traveling and reachable at pickup.
Review company terms ↗Every inbound flight
If the party arrives on multiple flights, list every airline and flight number. Unlisted flights cannot be tracked and may create waiting and airport fees.
Review arrival instructions ↗Advisor attribution
Confirm that your full name, agency, host agency, advisor mobile and professional email appear in Additional Comments.
Return to partner welcome ↗